Shipping & Delivery Policy
We strive to deliver your order as quickly and accurately as possible. Below you will find all relevant information regarding our shipping and delivery process.
Processing Time
Orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
Delivery Time
The average shipping time is 3–7 business days, depending on your location within the United States. Please note that delivery times may be affected by peak periods, carrier delays, or customs procedures.
Shipping Method & Origin
All orders are shipped directly from our international suppliers, including China. As a result, shipments may occasionally be subject to customs inspections or import duties, depending on the destination.
Shipping Costs
Shipping costs are calculated at checkout and depend on factors such as weight, destination, and selected shipping method.
Responsibility for Shipment
- If tracking information confirms that the package has been delivered, responsibility transfers to the customer.
- Customers are responsible for providing the correct shipping address. Any errors must be reported within 24 hours of placing the order.
Contact
For any questions regarding shipping or delivery, please contact us at:
info@avaashleynaples.com